Shipping

DESIGN & DETAIL can deliver to you anywhere in Australia! 

Wherever you live we can get it to you! 

DESIGN & DETAIL uses a variety of different courier services to ship our products. General items are shipped using Australia Post. Fragile and larger furniture items are sent using our specialist couriers to ensure your treasures arrive safely..

Shipping costs are influenced by the size and weight of the product and your location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout.

If you live overseas we CAN send it to you, please email us details of your location and the product you were interested in and we will contact you with a shipping quote. 

All courier services used by DESIGN & DETAIL are registered, with a unique tracking number advised as soon as we dispatch to you ! Where we use specialist courier services we will email you with those details directly. 

Packing and delivery - Orders are normally dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Tracking Your Order - Once you have placed your order you will be sent a confirmation email that your order has been received by DESIGN & DETAIL . You will receive another email once your order has been shipped - and this will include a unique tracking number.  

Pick Up From Store: Of course picking up your item from store incurs no packing charge..

  REFUND POLICY

You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised. Please keep in mind our vintage products have had a long life and these products will always show evidence of that long life. Please read all product descriptions carefully, especially when purchasing from our vintage range as we will have detailed any flaws, marks or defects that may be present due to the age of the product. So please choose carefully as we do not normally give refunds if you simply change your mind or make a wrong decision when ordering any of our product range.  

All prices quoted on our website are in Australian Dollars.